Terms and conditions

Last modified: November 15, 2024

1. Introduction & Acceptance

Scope
These Terms govern your use of our website, platform, and any related Services provided by PipelineWise.

Updates to Terms
We reserve the right to modify or replace these Terms at any time. The most current version will be posted on our website, and your continued use of the Services constitutes acceptance of any changes.

Eligibility
You must be at least 18 years of age to use our Services. By registering for or otherwise using the Services, you warrant that you meet this requirement.

2. Use of Services & Account

Account Creation
You may need to create an account with accurate and complete information. You are responsible for maintaining the security of your account and must notify us immediately of any unauthorized use.

License Grant
We grant you a limited, non-exclusive, non-transferable license to access and use the Services for your internal business purposes, subject to these Terms.

Prohibited Conduct
You agree not to:
– Use the Services for illegal, fraudulent, or unauthorized purposes.
– Interfere with or disrupt the Services or related networks.
– Upload, transmit, or distribute viruses or harmful code.

Intellectual Property
All content and features of the Services remain the property of PipelineWise or its licensors. You retain ownership of any content you upload but grant us the necessary license to operate and improve the Services.

3. Payment & Subscription

Fees & Billing
Certain features may require payment. All fees are detailed on our website and are subject to change, but any changes will not affect your current subscription until renewal.

Refunds
Unless explicitly stated, payments are non-refundable.

Taxes
You are responsible for any applicable taxes related to your purchase or use of the Services.

4. Liability & Indemnification

Disclaimer of Warranties
The Services are provided “as is” and “as available,” without warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free operation.

Limitation of Liability
To the fullest extent permitted by law, PipelineWise and its affiliates shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services. Our total liability is limited to the amount paid by you for the Services in the previous twelve (12) months or one hundred dollars ($100), whichever is greater.

Indemnification
You agree to indemnify and hold PipelineWise and its affiliates harmless from any claims, losses, or damages resulting from your breach of these Terms or misuse of the Services.

Termination
We may suspend or terminate your account if we believe you have violated these Terms. Upon termination, your license to use the Services ends immediately.

5. Governing Law & Dispute Resolution

Governing Law
These Terms are governed by and construed in accordance with the law, without regard to its conflict-of-law principles.

Dispute Resolution
In the event of any dispute arising from or related to these Terms or the Services, the parties will first attempt to resolve the dispute through good-faith negotiation. If the dispute remains unresolved, either party may submit it to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will take place in Delaware, and judgment on the award may be entered in any court of competent jurisdiction.

Contact Information
For questions or concerns about these Terms, please reach out to us at support@pipelinewise.com.
Thank you for choosing PipelineWise. We look forward to helping you streamline your sales process and achieve greater success!