Privacy Policy
Last modified: November 15, 2024
1. Introduction
Purpose
This Policy is designed to inform you about our data collection, processing, and usage practices to ensure transparency in how we handle your personal information.
Scope
This Policy applies to all users of the Services, including visitors, customers, and any individuals who interact with our online resources.
Updates
We reserve the right to modify this Policy at any time. Any significant changes will be posted on our website, and your continued use of the Services indicates acceptance of any modifications.
2. Information We Collect
Information You Provide
Account Details: Name, email address, and other information required to create or manage an account.
Communications: Information you provide when you contact us or participate in customer support.
Automatically Collected Information
Device & Usage: IP address, browser type, operating system, and usage patterns to improve our Services.
Cookies & Tracking Technologies: We use cookies and similar technologies to personalize content, analyze traffic, and offer targeted advertising. You can control cookies through your browser settings.
Third-Party Integrations
If you link your account to third-party services, we may receive relevant information from those services as permitted by their privacy policies.
3. How We Use Your Information
Service Provision
We use the collected data to create and maintain your account, provide the features you request, and handle payment processing (if applicable).
Service Improvement
Information about your usage helps us understand trends, enhance platform performance, and develop new features.
Communication
We may send you account updates, security notifications, or marketing communications. You can opt out of marketing communications at any time.
Legal Compliance
We may process and disclose information to comply with legal obligations, protect rights or property, and enforce our Terms of Service.
4. Data Sharing & Protection
Third-Party Service Providers
We may share information with trusted third parties that perform services on our behalf, such as payment processors or analytics providers. These partners are contractually obligated to protect your information.
Security Measures
We implement industry-standard security measures (e.g., encryption, access controls, routine security audits) to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute data security.
International Transfers
If your information is transferred outside your country of residence, we ensure it remains protected in accordance with this Policy and applicable privacy laws.
5. Your Rights & Contact Information
Access & Control
You can review and update your account information at any time. If you wish to request the deletion of your data or opt out of certain data uses, please reach out to us.
Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Policy or comply with legal requirements.
Children’s Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children under 18.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please email us at support@pipelinewise.com.